Terms of Use

1. Who we are

Ikiru (the website ikiru.it, the web app and the assistant Hoshi) is operated by Texas Industrial Robotics and Automation LLC, a Texas limited liability company doing business as TEX-RA, 17350 State Highway 249, Suite 220, Houston, TX 77064, United States. In these terms "Ikiru", "we" and "us" mean Texas Industrial Robotics and Automation LLC.

You can reach us at support@ikiru.it.

Ikiru is operated from the United States and offered under United States law. If you use it from another country, you do so on your own initiative and you are responsible for following your local laws.

2. Agreeing to these terms

You accept these terms when you create an account, start a trial or buy a plan. If you do not agree with them, do not use Ikiru.

If you use Ikiru for a company or another organization, you confirm that you are allowed to accept these terms for it.

Our Privacy Policy explains how we handle personal data.

3. Who can use Ikiru

• You must be at least 18 years old. Ikiru is not made for children.
• Each account is for one person. Do not share your account or your password.
• The details you give us must be true and kept up to date.
• You are responsible for what happens in your account. Tell us at once if you think someone else has used it.
• While Ikiru is in private beta, you need an invitation code to create an account. A code is personal and works once.

4. What Ikiru does

Ikiru is a daily planning and personal performance tool. It lets you set your priorities, plan the day in 10-minute blocks, time your tasks, compare what you estimated with what happened, and see the result as the IKIRU Performance Index.

The IKIRU Performance Index and the other figures are calculated from what you enter and time in the app. They are a tool for your own self-assessment. They are not a professional, medical or employment evaluation, and we do not promise any particular result from using Ikiru.

We improve Ikiru often, so features can change. If we remove or substantially reduce something you pay for, we will tell you beforehand and you may cancel as described in section 7.

5. Plans, trials and prices

The plans and prices are shown on our pricing page. When these terms were last updated they were:

IKIRU DAY. It includes the tools to organize and measure your day (the Day view, its timeline, stopwatches and the IKIRU Performance Index). The week, month and quarter views and Hoshi are part of IKIRU PRO and higher plans. There is no trial: you pay the monthly price when you subscribe and then every month, until you cancel.

IKIRU PRO trial. The free trial does not turn into a paid subscription by itself. When it ends, the paid features stop unless you choose to subscribe and give a payment method.

IKIRU ULTRA AI trial. You pay the trial price when the trial starts. Unless you cancel before the trial ends, your subscription begins when it ends: we charge the monthly price on that day and then every month, until you cancel. The exact dates and amounts are shown to you before you pay.

Automatic renewal. A paid subscription renews automatically for one month at a time. We charge your payment method at the start of each month for the number of accounts you have, until you cancel.

Several accounts. You can buy between 1 and 20 accounts in one order. The price is the plan price multiplied by the number of accounts. Each account is for one named person. If you buy accounts for other people you are responsible for paying for them and for passing them their access. Buying an account for someone does not give you access to that person's plans, tasks or notes. For more than 20 accounts, ask us about IKIRU ENTERPRISE.

AI messages. IKIRU ULTRA AI includes the number of AI messages per account and per month shown on the pricing page when you subscribe (currently 300). A trial may include fewer, as shown when you start it. If you use them all, Hoshi's AI answers pause until your next month starts. The rest of Ikiru, including Hoshi's built-in voice and text commands, keeps working.

Taxes. Prices are in US dollars. Any tax that applies to your purchase is calculated and shown to you before you pay.

Payment. Payments are processed by Stripe. For some purchases Stripe or one of its affiliates acts as the seller of record, and its name then appears on your receipt together with ours. We never receive or store your full card number. If a payment fails we may try again and, after telling you, pause the paid features until the payment goes through.

Price changes. If we change the price of your plan we will tell you by email at least 30 days before the new price applies. It applies from your first renewal after that notice. You can cancel before then and you will not pay the new price.

6. Hoshi, the AI assistant

• Hoshi is an AI system, not a person. Its answers are generated automatically by an artificial intelligence model supplied by a third party (currently Anthropic).
• Hoshi can be wrong. Its answers can be inaccurate, incomplete or out of date. Check anything important. You decide what to do with what Hoshi says, and you are responsible for the changes Hoshi makes to your plan when you ask for them.
• No professional advice. Hoshi helps you plan your day and think about your work. It is not a doctor, a therapist, a lawyer or a financial adviser, and what it says is not medical, psychological, legal, financial or other professional advice.
• Not for emergencies. If you are in danger or thinking about harming yourself, call 911 or call or text 988 (the Suicide and Crisis Lifeline) right away. Outside the United States, contact your local emergency number.
• How it works. To answer you, we send your message and the parts of your plan Hoshi needs (such as your tasks, times and a summary of recent days) to the AI provider. If you turn on Hoshi's natural voice, the text of the answer is sent to a voice provider to produce the audio. If you speak to Hoshi, your browser's speech recognition service turns your voice into text; we do not receive or keep the audio. The Privacy Policy has the details.
• Take care with what you type. Do not give Hoshi passwords, payment details, health details or personal information about other people.
• We do not use your content to train AI models.

7. Cancelling

You can cancel at any time, for any reason:

• inside the app, in Profile and settings (the person who bought the plan),
• online at ikiru.it/cancel, without logging in, or
• by email to support@ikiru.it.

We confirm every cancellation by email. A cancellation takes effect at the end of the period you have already paid for: you keep your access until then and you are not charged again. If you cancel during a trial, you are not charged the monthly price.

8. Refunds

Payments are not refunded. This applies to the trial fee and to each monthly payment once it has been charged. When you cancel, you keep your access until the end of the period you have paid for and you are not charged again.

That is why every plan starts with a 7-day trial: use it to decide before the monthly price is charged.

We refund a payment only in these cases:

• it was charged by mistake, for example a duplicate charge;
• we shut down a paid service, or close your account for a reason that is not your fault (sections 12 and 13); or
• the law where you live gives you a right to a refund that cannot be waived.

If you believe a charge is wrong, write to support@ikiru.it within 60 days of the charge.

9. Your content

Your tasks, notes, plans and conversations with Hoshi are yours. You give us permission to store and process them only as needed to run Ikiru for you.

You are responsible for what you put into Ikiru, and you must have the right to put it there.

You can ask us for a copy of your content, or to delete your account, by email. When an account is closed we delete or anonymize its content within 30 days, except what the law requires us to keep, such as billing records.

10. Rules of use

You agree not to:

• use Ikiru for anything unlawful, or to harm or harass anyone;
• try to get into accounts, systems or data that are not yours, or test our security without our written permission;
• copy, resell or rent Ikiru, or let other people use your account;
• use robots, scrapers or other automated means to pull data out of Ikiru, or overload it;
• reverse engineer Ikiru, except where the law gives you that right and it cannot be excluded;
• use Hoshi to produce unlawful, deceptive or harmful content, or try to get around its limits;
• upload other people's personal information unless you have the right to do so.

11. Our rights in Ikiru

The Ikiru software, its design, its texts, the Hoshi character and the names Ikiru, Hoshi and IKIRU Performance Index belong to us or to our licensors. While you have an account we give you a personal, non-exclusive and non-transferable right to use Ikiru for your own planning, or within your organization.

If you send us ideas or feedback, we may use them freely and without owing you anything.

12. Availability and beta

We work to keep Ikiru available and secure, but we cannot promise that it will never be interrupted or free of errors. Sometimes we need to pause it for maintenance.

Ikiru is in private beta. Some features are new and may change or fail. Please keep your own copy of anything you cannot afford to lose.

If we shut down a paid service we will give you reasonable notice and refund any period you have paid for and will not receive.

13. Suspending or closing accounts

You can close your account at any time by writing to us.

We may suspend or close an account if these terms are seriously or repeatedly broken, if a payment remains unpaid after a reminder, or if we must do so by law or to protect other users or the service. Where we reasonably can, we will tell you first and give you the chance to fix the problem. If we close a paid account for a reason that is not your fault, we refund the period you paid for and did not receive.

14. Our responsibility to you

The service. Apart from what these terms and the law promise, Ikiru is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that Ikiru will meet every need or produce a particular result.

Limits. To the extent the law allows:

• we are not liable for indirect, incidental, special or consequential losses, lost profits, lost business or lost data that you could have avoided by keeping a copy; and
• our total liability to you for all claims related to Ikiru is limited to the amount you paid us in the 12 months before the event that gave rise to the claim or, if greater, USD 100.

What we do not exclude. Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or for intentional misconduct, and nothing in these terms takes away rights that consumer protection law gives you and that cannot be waived.

15. Business customers and teams

If you use Ikiru in the course of a business:

• you will compensate us for the costs and damages of any third-party claim that arises from your unlawful use of Ikiru or from your breach of section 10; and
• if you buy accounts for your team and need a data processing agreement, write to us and we will provide one.

16. Changes to these terms

We may change these terms, for example when the law or Ikiru changes. If a change matters to you, we will tell you by email or inside the app at least 30 days before it takes effect, and we will ask you to accept it where the law requires. Changes never apply to the past. If you do not agree, you can cancel before the change takes effect.

The date at the top shows when these terms were last updated.

17. Law and disputes

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Harris County, Texas, and you and we accept the jurisdiction of those courts.

Before going to court, please write to us at support@ikiru.it and give us 60 days to try to solve the problem with you. We will do the same.

18. General

• If part of these terms turns out to be invalid, the rest still applies.
• If we do not enforce a right immediately, we have not given it up.
• You may not transfer this agreement to someone else without our consent. We may transfer it as part of a merger or a sale of the business, provided your rights are not reduced.
• We write to you at the email address of your account. Please keep it current.
• We provide these terms in English and Spanish. If the two versions differ, the English version controls.

19. Contact

Texas Industrial Robotics and Automation LLC (doing business as TEX-RA)

17350 State Highway 249, Suite 220, Houston, TX 77064, United States

Email: support@ikiru.it

To report content you believe is unlawful, write to this address and tell us where the content is and why you think it is unlawful. We will review it and answer you.